Oil service plans
Three plans, each built on the yearly cleaning. A plan is a service schedule, not insurance.
For a boiler that runs well and needs its yearly cleaning on the calendar.
Renews each October. Cancel by phone or email before then.
The cleaning, plus a place at the front of the line when the cold arrives.
Renews each October. Cancel by phone or email before then.
Everything in Priority, and the tank looked at every fall.
Renews each October. Cancel by phone or email before then.
A plan covers one boiler or furnace and is billed once a year. "First in line" means plan calls are scheduled ahead of non-plan calls in the heating season. The diagnostic fee is waived when you approve the repair we quote; if you decline it, the fee stands. The labor discount applies to repairs we quote and you approve; it does not apply to parts, oil, or a new system, which are billed separately and are not covered by the plan. The plan renews each October. To cancel, tell us by phone or email before the renewal date and nothing is charged. If you cancel after the cleaning has been done, that plan year is not refunded.
Every cleaning
Ten items, the same on every plan and on a single visit. The report you keep lists each one.
Both replaced at every cleaning.
Flue temperature and carbon monoxide at the stack, read with the burner running.
Flue passages brushed and vacuumed.
Checked for rust, gaps and draft.
Fittings, fill and vent pipes checked for leaks and blockage.
Primary control, limit and low-water cutoff tested.
Run and listened to, zone by zone.
Water pressure and the expansion tank checked.
Carbon monoxide and smoke alarms near the boiler tested.
A written report left with you the same day.
The plan year
A boiler's year in the Northeast has one busy stretch. This is how plan customers move through it.
We book plan customers first, from August. Clear three feet around the boiler and tell us about any noise or smell you've noticed.
Aug to Oct
On the Priority and tank plan we look at the tank and its lines. Check your gauge too: your oil dealer, not us, fills it.
Oct to Nov
Plan customers' no-heat calls go ahead of the rest. Keep the outdoor vent and the fill pipe clear of snow and ice.
Dec to Mar
Spring is the quiet time to plan a replacement or a heat pump, with install dates that don't depend on a cold snap.
Apr to Jun
A plan puts your yearly cleaning on our calendar and gives your calls a place in line. It is not insurance. If a part fails, we repair it at our regular parts price.
Each plan is one price per year for one boiler or furnace, charged once, at the cleaning visit. The price for the next year is sent to you in September, before the renewal date.
Call or email before the renewal date in October and the plan ends with no fee. After the cleaning has been done, that year's price isn't refunded.
On a repair visit we charge a diagnostic fee. For plan customers, that fee comes off the bill when you approve the repair we quote. If you decline the repair, the fee stands.
Yes. Call and we'll quote the visit before we book it. The cleaning is the same ten items, and the report is the same.
No. A plan is a service schedule. Repairs, parts and oil are billed separately, and the plan takes a discount off labor on Priority and Priority and tank.
Each one gets its own cleaning. The second is added to the plan at the price in the table.
Your oil dealer does. We don't sell or deliver fuel, and a plan doesn't change who you buy from.
At renewal, yes. In the middle of a plan year, call and we'll see what's fair for the visits you've already had.
Tell us which plan you want and we'll call to book the cleaning.